Yes we provide free shipping worldwide on all orders.

You can see our full shipping policy here

It depends where you are. Orders from the UK will take a maximum of 1-2 business days to arrive. Overseas deliveries can take anywhere from 2-5 days. All orders are fulfilled within 1 business day of the order date. Purchases made after 12 PM EST may not be shipped out until the next business day. You will receive an email/SMS with tracking details, once your order has been dispatched from our UK warehouse. All delivery times stated are in business days, and exclude weekends.

See more on shipping times here

You can contact us through our contact page! We will be happy to assist you. Please feel free to make a purchase directly on our official website www.apex-watches.com

First find a product you like and add it to your cart. Follow the instructions at the checkout and fill in the required shipping and payment information to complete your purchase.

Please reach out to us at support@aapexwatches.com as soon as possible, if you would like to cancel an order. We have a dedicated team on hand to take care of queries, questions or cancellation requests.

Once you place your order you’ll receive confirmation from us. Once your order has been shipped you'll receive shipping confirmation and a tracking number.  You can track you order using this link / tracking number.

If it has been more than two business days since you placed your order, and you still have not received a tracking number, please email us at: support@aapexwatches.com and we will be happy to help.

The Payment Card Industry Security Standards Council created and manage a standard, to protect cardholder data used for online payments. Our payment system is certified PCI DSS compliant, meeting all six categories of PCI standards to maintain a secure transaction at all points.

Please reach out to us as soon as possible at support@aapexwatches.com

We have a dedicated team who will assist with resolving any issues.

We accept credit or debit cards, PayPal, Apple Pay and Google Pay. Or, spread your payment - with easy instalment plans using Clearpay or Klarna.

Depending on your shipping location, orders to countries outside of the UK may be subject to VAT, import taxes, and other fees charged by your local customs authority and/or postal courier. Please note that any VAT, import taxes, or other fees are incurred from your customs office/government and NOT Apex watches. Customs processing varies in each country so if you have any questions please reach out to your local customs office. If you have any other questions please email us at support@aapexwatches.com we are more than happy to help! 

If you are not 100% satisfied with your purchase, you can return it to us for free, as long as the item is posted back to us within 30 days of receipt. Please note that items returned within 30 days can only be refunded to the original payment source. Returns are only accepted for items purchased directly from the Apex Watches website. Returned items must be received in new, unused, and re-sellable condition. The original packaging and any protective coverings and product information must still be on the product and in the packaging. Returns that are soiled, damaged, or altered may not be accepted and may be returned to the customer.  If you are returning an item for exchange, our team will need to confirm the item you would like to receive instead.

Simply email our customer support at: support@aapexwatches.com and we will take care of the return with you.

Once we receive your returned item, we aim to process it immediately, although this may take up to five working days. Refunds will then take up to 5 business days to clear (but may take longer to appear on bank or credit card statements).

Items that require repair may take up to four weeks to process - but are usually much quicker.

Currently we offer free returns and we will provide you with a free returns label when required. All returns and exchanges must be sent back within 30 days of original purchase. For any further questions about a returns please send us an email at support@aapexwatches.com.

We will be more than happy to help!

We offer a 2 year limited warranty that covers any manufacturer defects for 2 years after the original purchase date. If the watch parts, movement or mechanics don't work properly, and it's our fault, we will repair or replace your product for free. However, this does not cover any damage or wear & tear you might cause to the watch on your own. The warranty does therefore not cover intentional damage, normal wear and tear, batteries, accidental damage, scratches, dents, strap damage, or theft.

Email : support@aapexwatches.com

Instagram : @aapexwatchesuk

Facebook : @aapexwatches

Or contact us here